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In this episode of Skin in the Game, Saxon Baum sits down with Trevor Clark, founder of ShyftOff, to talk about his journey as an entrepreneur and what it takes to build a company from the ground up.

Trevor shares how his experience working in the call center industry helped him spot a problem that needed to be solved, eventually leading him to start ShyftOff. He talks openly about the challenges of building a startup, including early mistakes, finding product market fit, and knowing when to take risks and when to be more conservative.

Saxon and Trevor also dive into the future of customer service and how AI is changing the call center industry. Trevor explains where he sees AI making an impact and why he believes there will always be a need for people when it comes to more complex customer interactions.

The conversation also touches on fundraising, building a company in Tampa, and the growing Florida tech ecosystem. Trevor shares why he has not felt the need to aggressively raise capital and how he has approached growing ShyftOff while staying focused on the business.

It is an honest conversation about entrepreneurship, AI, fundraising, and the realities of building a startup, and why hard work and persistence still matter. Tune in to hear more.